Privacy Policy

1. Introduction

Silent Friends is committed to protecting the privacy of its users. This privacy policy outlines how we collect, use, and safeguard your information when you participate in our program.

2. Information We Collect

We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details.
Session Information: Details shared during listening sessions, including personal stories, thoughts, and feelings.

3. How We Use Your Information

The information we collect is used to:

• Facilitate the scheduling and provision of listening sessions.
• Improve the quality and effectiveness of the Silent Friends program.
• Ensure the safety and well-being of all participants.

4. Confidentiality and Security

All information shared during listening sessions is confidential and will not be disclosed to third parties, except in situations where there is a risk of harm to the participant or others. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

5. Disclosure of Information

We will not share your personal information with third parties, except: When required by law. If there is a serious concern about your safety or the safety of others.

6. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy. Session notes, if any, are securely stored and are accessible only to authorized personnel.

7. Your Rights

You have the right to:

• Access your personal information.
• Request corrections to your personal information.
• Request the deletion of your personal information, subject to legal and contractual restrictions.
• Withdraw your consent to the use of your personal information at any time.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated to participants and will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: info@silentfriends.org.

10. Consent

By participating in the Silent Ears program, you consent to the collection and use of your personal information as described in this privacy policy.